Volume & Issue: Volume 5, Issue 1, June 2015 
Designing a Fuzzy Expert System For Measuring E-Banking Service Quality

Pages 59-88

Alireza Hassanzadeh; Shohreh Nasri Nasrabadi; Ali Rajabzadeh


Investigating the Customer Loyalty Model in the Chain Stores of Iran

Pages 149-168

Ali Sanayei; Alireza Haddadian; Amirhossein Bagherieh


Devising a model brand loyalty in tires industry: the adjustment role of customer perceived value

Pages 183-200

Elaheh Qahri Shirinabadi; Hssein Farsizadeh; Mahdi Dehghani Soltani; Davoud Feiz


Prioritizing Effective Factors on Kaleh Company Customer Loyalty

Pages 219-234

Mahmoud Yahyazadehfar; Hassan Aghajani; Abdollah Rezaei