1- استورا، جین،1377،"تنیدگی یا استرس، بیماری جدید تمدن"، ترجمه پریرخ دادستان، تهران، انتشارات رشد، ص 50.
2- باقری، نسرین،1383،"عوامل موثر بر استرس شغلی"، توسعه مدیریت، شماره 62.
3- ترکیان تبار، منصور،1383،"بررسی میزان رضایت شغلی کتابداران کتابخانه های عمومی و دانشگاهی استان کهکلویه و بویر احمد"، پایان نامه کارشناسی ارشد کتابداری و اطلاع رسانی، دانشگاه آزاد اسلامی واحد علوم و تحقیقات اهواز.
4- حیدرعلی، حامد،1381 ،"آماده سازی و ایجاد مقیاس های استاندارد از رضایت شغلی"، تهران: انتشارات مرکز آموزش مدیریت عمومی.
5- سروش، مجتبی،1381، "مقایسه رضایت شغلی، تعهد سازمانی و همبستگی آنها با منتخبی از ویژگیهای فردی بین مسئولان تربیت بدنی آموزشگاه ها، مدیران ادارات سازمان تربیت بدنی خراسان"، پایان نامه کارشناسی ارشد، دانشگاه تربیت معلم تهران، صص 41-42.
6- کفاش پور، آذر، نجفی سیاهرودی، مهدی،1388،" تاثیر تحقیقات بازاریابی بر عملکرد از طریق فرهنگ بازارگرایی در آژانس های مسافرتی شهرستان مشهد"، پژوهش نامه مدیریت تحول سال اول، شماره ی 2.
7- کاتلر، فلیپ، آرمسترانگ، گری، 1385،" اصول بازاریابی"، ترجمه بهمن فروزنده، چاپ هفتم، اصفهان، نشر آتروپاپ.
8- مشبکی، اصغر، 1380،"مدیریت رفتار سازمانی، تحلیل کاربردی، ارزشی از رفتار سازمانی"، تهران، چاپ دوم، انتشارات ترمه، ص 5.
9- محمدی باغملایی، ارجمندزاده، سیامک،1389، سالنامه آماری استان بوشهر 1388، معاونت برنامه ریزی استان بوشهر.
10- نیکو مرام، هاشم، حیدر زاده، کامبیز، 1385،"ارزیابی نقش گرایش کارآفرینانه، ساختار سازمانی و بازارگرایی بر عملکرد کسب و کار شرکتهای تولیدی(شرکتهای پذیرفته شده در بورس و اوراق بهادار)"، مجله مدیریت بازاریابی، دانشگاه آزاد اسلامی واحد علوم و تحقیقات تهران، سال اول، پیش شماره 1.
11- Akroyd, D., Legg, J., Jacowski, M.B., &Adams, R.D, (2008). The impact of selected organizational variables and managerial leadership on radiation therapist’s organizational commitment. Radiography, XX, 1-8.
12- Akroyd D, Legg J, Jackwski M, Adams R, (2009), “The impact of selectedorganizational variables and managerial leadership on radiation therapists’organizational commitment”, Radiography; 15, pp.113-120.
13- Agarwal,S. Erramilli, M.K, C.S, 2003,”Market Orientation and Performance in Services Firms: Role of Innovation”, Journal of services Marketing, No. 1, PP.68-82.
14. Asgariyan M. 1999, Human relations and organizational behavior (applications). Tehran: Amirkabir Publication; [Persian].
15- Bozorgzade M, Sadat-Tosi A, 1998, “Review job satisfaction and organizational commitment managers and Sepah trainingcenters”, Tehran: Setad Moshtarak Sepah Publication; [Persian].
16- Benkhoff, B, 1997, Disentangling organizational commitment: The dangers of the OCQ for research and policy. Personnel Review, 1/2 (26), 114-131.
17- Cichy R, Cha J, Kim S, (2009), “The relationship between organizationalcommitment and contextual performance among private club leaders”,International journal of Hospitality Management; 28, 53-62.
18- Churchill G, FordNM, Walker OC. (1974), “Measuring the job satisfaction ofindustrial salesmen”. J Mark Res; 11, 60– 254 [August].
19- Dawes, J. ) 2000(, “Market orientation and company Profitability: Further Evidence Incorporating longitudinall”, Journal of management ,5 , pp. 1-18.
20- Ellis, P. D, (2010), “Is Market Orientation Affected by the Size andDiversity of Customer Networks?” management International Review, 50, pp. 325–345.
21- Felton, Arthur P, 1995, “Making the Marketing Concept Work”, Harvard Business Review, 37(July/ August), 55-65.
22- Guleryuz G, Guney S, Aydm E, Asan O,(2008), “The mediating effect of jobsatisfaction between emotional intelligence and organizationalcommitment of nurses: Aquestionnaire survey”, International Journal ofNursing Studies; 45, 1625-1635.
23- Greenley, G, E,(1995), “Market Orientation and Company Performance: Empirical Evidence from UK Companies”, Br Journal of Marketing, No.6, PP. 1-13
24- Houte,V. (2006). “Tracking and teacher satisfaction”. Journal of Educational Research. 99 (3), PP.247-254.
25- Hom,P.W., & Griffeth,R,1995, Employee Turnover. Cincinnati, Ohio.: SouthWesternCollege Publishing.
26- Jaw, c., Lo, J.-Y., Lin, Y.-H,(2010), “The determinants of new service development: Service characteristics, market orientation, and actualizing innovation effort”,Technovation 30 (5), PP. 265–277.
27. Jackson, S. E., & Schuler, R. S. A,(1985), “meta-analysis and conceptual critique of research on role ambiguity and role conflict in work settings”.Organizational Behavior and Human Decision Processes, 36, PP.16-78.
28- Jaramillo, f., Nixon, R., Sms, P.,2005, The Effect of Law Enforcement Stress on Organizational Commitment, An International Journal of Police Strategie and Management, 28, 321-336.
29- Kook,J,2002, “Web-based Supports for Academic Activities of Students on Small Campus in Korea”. Interpersonal Computing and Technology Journal, 8(1), Article3. Retrieved February 17.
30- Kohli, A, K and Jaworski, B.J,(1990), “Market Orientation: the Construct, Research Propositions, and Manageriall”. Journal of Marketing, 54, pp. 1-18.
31- Lambat Mediene, L., Endriulaitiene, A., & Gustainiene, L,2007, “Individual correlates oforganizational commitment and intention to leave theorganizational”. Baltic Journal of Management, 2(2),196-212.
32- Lahey, M.A., 1984 ,“Job Security: its meaning and measure”, Unpublished Doctoral Dissertation, KansasState University, Kansas.
33- Lings, I,2000, Developing the Domain of internal Market Orientation and its Vonseguences for Market Orientation and Performance, proceedings of the Loth Eiasm Workshop on quality Management in Servies, Aston Business School Aston University. Birmingham, 31, pp. 1-27.
34- Michael, Orly,Court, Deborah& Petal, Pnina,(2009), “Job stress and organizational commitment among mentoring coordinators”, InternationalJournal of EducationalManagement,Vol. 23 No. 3, pp. 266-288.
35- Mc Gee L.W., Spiro R.L,1988, “The marketing concept in perspective”, Business Horizons, No. 20.
36- Mc Carthy E.J., Perreault Jr. W.D,1984, “Basic Marketing”, Homewood, IL: Richard D.Irwin.
37- Meyer,J.P., & Allen,N.J.(1993). Commitment to Organization and Occupations: Extension and test of a three-component conceptualization. Journal of Applied Psychology,78(4),538-551.
38- Mowday RT, Steers RM, Porter LW,(1979), “The measurement of organizationalcommitment”. J Vocat Behav; 14, 7– 224.
39- Narver, J. C and Slater, S. F,1990, “The effect of a market orientation on businessprofitability”, Journal of Marketing, 54, October: 20– 35.
40- Neill J, Harrison M, Cleveland J, Almeida D, Stawski R, Crouter A,, (2009),“Work– family climate, organizational commitment and turnover:Multilevel contagion effects of leaders”, Journal of Vocational Behavior; 74, pp.18-29.
41- Powpaka, SA,(2006), “How market orientation affects female service employee in Thailand”, J Bu Res, 59, 54- 61.
42- Rosseau, D. M,, 2004, Psychological Contracts in Workplace: Understanding the Ties the Motivate, Academy of Management Executives, 18, 120-127.
43- Rizzo JR, House RJ, Lirtzman SI.(1970), “Role conflict and ambiguity in complexorganization”. Admin Sci Q; 15, 64– 150
44- Singh, J, Goolsby, JR, Rhoads, GK,(1994), “Behavioral and psychologicalconsequenceof boundary spanning burnout for customer service representatives”, J Mark Res, 31, 69–558.
45- Shapiro.B,(1988), ”What the hell is Market – Oriented”? Harvard Business Review, pp.119-125.
46- Schneider, B., Bowen, D.E,1995,“Winning the service game”. Boston, MA’ HarvardBusinessSchool Press.
47- Selnes, F., Jaworski, B.J., and Kohli, A.K,1996,”Market orientation in United States and Scandinavian companies: a cross-cultural view”, Scand J Manage Stud, 12(2):139– 57.
48- Slater, S. F, Narver, J. C,(1993), “Market Orientation, Customer value and Superior Performance”, business horizons, pp. 22-28.
49- Walumbwa, F.O., Wu, C., & Orwa, B, 2008,“Contingent reward transactional leadership, work attitudes, and organizational citizenship behavior: The role of procedural justice climate perceptions and strength”. Leadership Quarterly, 19, 251-265.
50- Webester Jr F.E,1988, “The rediscovery of the marketing concept”, Journal of marketing. No. 29.