Presenting a Model for Simulating Factors Affecting Brand Loyalty in the Online Retail Industry with a System Dynamics Approach

Volume 14, Issue 1, June 2024, Pages 103-126

10.22108/nmrj.2024.138164.2920

Fahimeh Dousthosseini; ameneh khadivar

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Customer Loyalty Model in Emerging Organizations Based on Artificial Neural Networks (Case ‎Study: Emerging Private Banks‎

Volume 10, Issue 1, January 2020, Pages 63-82

10.22108/nmrj.2020.117442.1761

mehran rezvani; Marzieh Rezaee; Kourosh Tanhapoor

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Analyzing the Effect of Gamification Strategy on Customers’ Loyalty (Case Study: Customers of Selected Branches of Isfahan Mellat Bank)

Volume 7, Issue 2, August 2017, Pages 135-152

10.22108/nmrj.2017.21802

Seyed Fathollah Amiri Aghdaie; Hadi Teimouri; zahra trarkan

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Modeling Customer Loyalty by System Dynamics Methodology (Case Study: Internet Service Provider Company)

Volume 5, Issue 4, March 2016, Pages 185-204

masoud askarnia; farzad adelzadeh; samad aali; Alireza Bafandeh Zendeh

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Investigating effects of relationship marketing tactics on customer satisfaction and loyalty(Iran Insurance Company)

Volume 5, Issue 1, June 2015, Pages 129-148

Amir Akbari; soheil nejat; meysam shirkhodaie

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Investigating the Customer Loyalty Model in the Chain Stores of Iran

Volume 5, Issue 1, June 2015, Pages 149-168

Ali Sanayei; Alireza Haddadian; Amirhossein Bagherieh

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Developing a model of factors affecting the customer satisfaction in traditional and electronic banking

Volume 5, Issue 1, June 2015, Pages 201-218

Morteza Mousakhani; Hamed Heidari

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Prioritizing Effective Factors on Kaleh Company Customer Loyalty

Volume 5, Issue 1, June 2015, Pages 219-234

Mahmoud Yahyazadehfar; Hassan Aghajani; Abdollah Rezaei

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Modeling the Effects of Desirable Image of Organization on Consumers in Service Sector

Volume 4, Issue 2, September 2014, Pages 125-140

Zahra Fatemi; Fahimeh Saadatyar; Ataollah Harandi

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The impact of employees\' emotional conditions on customer satisfaction and loyalty with the mediating role of rapport (Case study: travelers of Hashemi Nezhad airport of Mashhad who use customs

Volume 4, Issue 4, May 2014, Pages 235-258

Atena Ghasemi; Mojtaba Poursalimi; Mojtaba Poursalimi; Hassan Esmaeilian; Seyed Mohammadreza Hossaini Moghadam; Mojtaba Poursalimi

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Identify the relationship between CSR and customer loyalty(Case Study: Bank Mellat)

Volume 3, Issue 3, January 2014, Pages 75-94

hossein reisi; hamed daneshkhahi; Ahmad Sardari; Mostafa Ghazizadeh

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Interaction of Employee Loyalty and Customer Loyalty in the Service Industry

Volume 1, Issue 3, December 2011, Pages 27-46

Manijeh Gharecheh; Monireh Dabooeian

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