Author = Sanayei, Ali
Investigation of customer perception of waiting time on the phone insurance system

Volume 5, Special Issue, December 2015, Pages 45-64

Azadeh Hatami; Ali Sanayei; Saeed Rouhani; Ali Sanayei; Mohammad Saleh Torkestani


Analyzing Factors Influencing Virtual Bank Acceptance as New Generation of e-Banking

Volume 3, Issue 3, January 2014, Pages 1-20

Arash Shahin; Ali Sanayei; Ali Sanayei; Arash Shahin; Hamideh Salimian